ProcessStep - Process Modelling Framework

ProcessStep is the process documentation methodology that provides individuals and organizations with a methodology and the tools to define, analyze and improve on processes. Participation, role clarity, steps, risks and performance profiles set the platform for process improvement - which translate into profit improvements, higher employee morale and better outcomes of all kinds.

Different options for different needs

The ProcessStep Body of Information is available in three levels of detail:

  • ProcessStep Blue for those who need information on what to do for Process Documentation at high-level only.
  • ProcessStep Silver for those who need to know the fast track Steps to ProcessStep deliverables and the accompanying details on “what-to-do” and “how-to-do-it”
  • ProcessStep Gold for those who want to use the comprehensive ProcessStep Body of Information.
  • Process Mapping Stage. This stage presents you with information on how to facilitate the workshops that deliver process maps. ProcessStep defines five different levels of detail – a level 1 process map would be very high-level while a level 5 process map would be very detailed.

ProcessStep: A Key Tool

ProcessStep is a tool with which to:

  • Implement a Process documentation Project.
  • Document existing Processes.
  • Develop (new) Processes that should achieve specific Outcomes.
  • Clarify roles where many Role Players (for example internal and external Role Players) contribute to a Process.
  • Review roles in an Entity that is embarking on a structured organisational development program.
  • Identify Process Risk Areas (Risks and Burning Points) and manage those.
  • Improve Process and Outcomes Performance.
  • Create, improve and/or maintain Processes as part of Change Management in any environment where people perform activities in order to achieve an Outcome.
  • Define Role Player workload as part of Organizational Structuring.
  • Assign Business Process Ownership.
  • Facilitate training in the Process Discipline.
  • Ensure that Senior Management is engaged.
  • Identify Process Visionaries and turns ideas into Steps.
  • Establish multiple levels of Process Governance.

Step-by-Step Guide and Toolset

ProcessStep provides a step-by-step guide and toolset of what to do and how to do what needs to be done when modeling processes. ProcessStep gives you information on what to consider when conducting process modeling, how to plan the work and how to document process information in a process map. ProcessStep is also perhaps the only process modeling methodology to address the link between Information Technology (IT) and the business.

No other process model provides for as much collaboration between role players and opportunity for buy-in by all role players and stakeholders. The ProcessStep Body of Information, or PBI, is your road map of how to perform process modeling as a powerful management tool.

 

ProcessStep Body of Information (PBI)

The ProcessStep Body of Information is structured as follows:

  • Introduction. The Introduction describes ProcessStep and summarizes the ProcessStep Methodology, along with the unique toolset of words and icons which you can use in your process modeling. This section also includes the ProcessStep map, providing you with a graphic overview of “what-to-do” to deliver your process modeling outcomes.
  • Assessment Stage. This stage helps you to decide whether the Fast Track content (Silver Path) or detailed content (Gold Path) is needed.
  • Define, Plan and Engagement Stage. This stage provides information on how to define the process work, how to plan delivery of output and how to engage with clients.